You'll pay Crown Gas & Power's deemed rates if it's the supplier at your premises but you have no contract with it. When a contract ends without a renewal, its out-of-contract rates apply instead. Crown says both are generally more expensive than its contract rates.
Crown Gas & Power deemed and out-of-contract rates
What Crown calls them:
- Deemed rates, which apply where Crown is the registered supplier but "no formal contract exists", for example after you move in. They last until you agree a contract or switch supplier.
- Out-of-contract rates, which Crown applies to all customers whose contract ends with no renewal agreed.
Crown says both "are not fixed and they may change at any time", and that it will let you know if they do.
Where Crown publishes its rates: on its deemed and out-of-contract rates page (opens in a new tab), which shows current rates for gas and electricity as well as past rates going back to 2017.
How to move off them: contact Crown's customer service team if you're on deemed rates, or its renewals team if you're out of contract. Both are listed on the rates page. You can also get quotes from other suppliers.
Are you on them?
Have a look at your latest bill. You're probably on deemed or out-of-contract rates if:
- it says "deemed", "out of contract", "variable" or "default";
- it shows no contract end date, or one that has passed;
- you moved into the premises and never agreed a contract;
- your rates went up sharply around the date your contract was due to end.
Our guide to deemed and out-of-contract rates explains the difference between the two, and your rights.
On Crown Gas & Power deemed or out-of-contract rates? Our free check compares your rates, standing charges and contract terms with today's market. A specialist will then ring to talk you through it, with no obligation. You don't need a bill to start.
What the rules say
Ofgem, the energy regulator, requires suppliers to take all reasonable steps to make sure their deemed contract terms aren't "unduly onerous", and to keep their deemed rates easy to find. Deemed rates can still cost more than a contract, because your supplier can't buy your energy in advance.
There's no fixed term on deemed rates, so you can move onto a contract whenever you're ready. If you're a microbusiness on out-of-contract rates, you don't have to give notice or pay a termination fee to leave them. Larger businesses should check their old contract for a notice period. For a microbusiness on a rolling (evergreen) contract, the notice can't be longer than 30 days.
You can usually move onto a new contract at any time, so it's worth comparing business electricity and gas prices.
Ready to get off deemed rates? Our free check compares your rates, standing charges and contract terms with today's market. A specialist will then ring to talk you through it, with no obligation. You don't need a bill to start.
Questions about Crown Gas & Power deemed rates
What are Crown Gas & Power out-of-contract rates?
Crown applies out-of-contract rates to all customers whose contract ends with no renewal agreed. Crown says they aren't fixed and may change at any time, and its rates page shows its current gas and electricity rates.
Can Crown Gas & Power change its deemed rates?
Yes. Crown says its deemed and out-of-contract rates aren't fixed and may change at any time, and that it will tell customers if they do.
Who do I contact at Crown to get off out-of-contract rates?
Contact Crown's renewals team. If you're on deemed rates after moving in, it's the customer service team you need instead.
Can I switch supplier while I'm on deemed rates?
Yes. Deemed rates have no fixed term, so you can agree a contract with your current supplier or switch to another one. You'll stay on deemed rates until the switch goes through, which can take a few weeks.
Are deemed rates the same as out-of-contract rates?
Not always. Deemed rates apply when you use energy with no contract in place, such as after moving in, while out-of-contract rates apply when your contract ends without a new one. Some suppliers charge the same for both.
Sources
- Crown Gas & Power, deemed and out-of-contract rates page (opens in a new tab)
- Ofgem, guidance on deemed contracts
- Ofgem, get a business energy contract
- Ofgem, electricity supply standard licence conditions: condition 7A, including leaving out-of-contract rates without notice or a termination fee (7A.13B).
Energybench isn't connected with Crown Gas & Power. This page is based on Crown Gas & Power's own published information and Ofgem's rules.