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Yü Energy deemed rates: what they are and how to move off them

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You'll be on Yü Energy's deemed rates if you've moved into premises it supplies without a contract. If your contract ends without a new one, Yü's terms move microbusinesses onto its variable Freedom Rate, while larger businesses' contracts roll over 12 months at a time on Extended Supply Rates. If a larger business has given notice to leave but no new supplier has taken over, Yü charges its Transition Price Plan.

Yü Energy deemed and out-of-contract rates

What Yü calls them: Yü uses different names depending on your situation:

  • Deemed rates, if you've moved into premises Yü supplies without agreeing a contract.
  • Freedom Rate, which Yü's terms say microbusinesses are charged once their contract has expired.
  • Extended Supply Rates, for larger businesses: Yü's terms extend the contract 12 months at a time after it expires, unless you've given notice.
  • Transition Price Plan, which larger businesses are charged if they've given notice to leave but no new supplier has taken over when the contract or Extended Supply Period ends. Yü's principal terms call these Transition (Out of Contract) rates.

Where Yü publishes its rates: on its All Other Price Plans (opens in a new tab) page, which links to its current deemed, Transition and Freedom rates. Yü sets out Extended Supply Rates in your renewal emails.

How to move off them: on deemed rates, you can agree a contract with Yü or switch to another supplier at any time, with no exit fee. If you're out of contract, Yü's support page asks for 30 days' notice to leave a Transition or Freedom tariff, sent through its Contact Us page (its terms also give terminations@yuenergy.co.uk), and says you can't end an Extended Supply Period early. If you're a microbusiness, the notice rules under "What the rules say" also apply, so ask Yü to confirm in writing what notice you need to give. You can still ask Yü for a new contract, or get quotes from other suppliers ready for when you can leave.

Are you on them?

Have a look at your latest bill. You're probably on deemed or out-of-contract rates if:

  • it says "deemed", "out of contract", "variable" or "default";
  • it shows no contract end date, or one that has passed;
  • you moved into the premises and never agreed a contract;
  • your rates went up sharply around the date your contract was due to end.

Our guide to deemed and out-of-contract rates explains the difference between the two, and your rights.

On Yü Energy deemed or out-of-contract rates? Our free check compares your rates, standing charges and contract terms with today's market. A specialist will then ring to talk you through it, with no obligation. You don't need a bill to start.

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What the rules say

Ofgem, the energy regulator, requires suppliers to take all reasonable steps to make sure their deemed contract terms aren't "unduly onerous", and to keep their deemed rates easy to find. Deemed rates can still cost more than a contract, because your supplier can't buy your energy in advance.

There's no fixed term on deemed rates, so you can move onto a contract whenever you're ready. If you're a microbusiness on out-of-contract rates, you don't have to give notice or pay a termination fee to leave them. Larger businesses should check their old contract for a notice period. For a microbusiness on a rolling (evergreen) contract, the notice can't be longer than 30 days.

You can usually move onto a new contract at any time, so it's worth comparing business electricity and gas prices.

Ready to get off deemed rates? Our free check compares your rates, standing charges and contract terms with today's market. A specialist will then ring to talk you through it, with no obligation. You don't need a bill to start.

Check my rates →

Questions about Yü Energy deemed rates

What are Yü Energy out-of-contract rates?

Yü's principal terms call them Transition (Out of Contract) rates. Microbusinesses whose contract ends without a new one move onto its variable Freedom Rate. Larger businesses' contracts roll over 12 months at a time on Extended Supply Rates, and Yü charges its Transition Price Plan if you've given notice to leave but no new supplier has taken over.

Do I need to give Yü notice to leave?

Not on deemed rates: a deemed contract can't require notice or charge an exit fee. Yü's support page asks for 30 days' notice to leave a Transition or Freedom tariff, and says you can't end an Extended Supply Period early. If you're a microbusiness, ask Yü to confirm what notice applies to you.

Can I switch supplier while I'm on deemed rates?

Yes. Deemed rates have no fixed term, so you can agree a contract with your current supplier or switch to another one. You'll stay on deemed rates until the switch goes through, which can take a few weeks.

Are deemed rates the same as out-of-contract rates?

Not always. Deemed rates apply when you use energy with no contract in place, such as after moving in, while out-of-contract rates apply when your contract ends without a new one. Some suppliers charge the same for both.

Sources

Energybench isn't connected with Yü Energy. This page is based on Yü Energy's own published information and Ofgem's rules.

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