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TotalEnergies deemed rates: what they are and how to move off them

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Once your contract with TotalEnergies Gas & Power (formerly Total Gas & Power) ends or is terminated, you'll be charged its deemed rates unless you've signed a new one or switched supplier. TotalEnergies publishes the rates on its website, along with the rates that applied before each change.

TotalEnergies deemed and out-of-contract rates

What TotalEnergies calls them: deemed rates, whether your contract has ended or you never had one. They apply when a contract "expires or is terminated" without a new one, and in some other situations, such as moving in without a contract.

Two things to note about TotalEnergies' deemed rates:

  • Electricity: meters on deemed rates have a site-specific daily charge, which is shown on your bill.
  • Gas: sites that use more than a certain amount a year may also have a site-specific daily standing charge.

Where TotalEnergies publishes its rates: on its deemed rates page (opens in a new tab), which links to its Deemed Contract Scheme documents for gas and electricity. Earlier rates are on separate pages, so make sure you're looking at the rates for your billing dates.

How to move off them: request a quote from TotalEnergies through its website, or get quotes from other suppliers. As deemed rates have no fixed term, you can move whenever you're ready.

Are you on them?

Have a look at your latest bill. You're probably on deemed or out-of-contract rates if:

  • it says "deemed", "out of contract", "variable" or "default";
  • it shows no contract end date, or one that has passed;
  • you moved into the premises and never agreed a contract;
  • your rates went up sharply around the date your contract was due to end.

Our guide to deemed and out-of-contract rates explains the difference between the two, and your rights.

On TotalEnergies deemed or out-of-contract rates? Our free check compares your rates, standing charges and contract terms with today's market. A specialist will then ring to talk you through it, with no obligation. You don't need a bill to start.

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What the rules say

Ofgem, the energy regulator, requires suppliers to take all reasonable steps to make sure their deemed contract terms aren't "unduly onerous", and to keep their deemed rates easy to find. Deemed rates can still cost more than a contract, because your supplier can't buy your energy in advance.

There's no fixed term on deemed rates, so you can move onto a contract whenever you're ready. If you're a microbusiness on out-of-contract rates, you don't have to give notice or pay a termination fee to leave them. Larger businesses should check their old contract for a notice period. For a microbusiness on a rolling (evergreen) contract, the notice can't be longer than 30 days.

You can usually move onto a new contract at any time, so it's worth comparing business electricity and gas prices.

Ready to get off deemed rates? Our free check compares your rates, standing charges and contract terms with today's market. A specialist will then ring to talk you through it, with no obligation. You don't need a bill to start.

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Questions about TotalEnergies deemed rates

Does TotalEnergies charge out-of-contract rates?

TotalEnergies charges its deemed rates when your contract expires or is terminated and you haven't signed a new contract or moved supplier. They also apply in some other situations, such as moving into premises without a contract.

What is the daily charge on my TotalEnergies deemed bill?

TotalEnergies applies a site-specific daily charge to electricity meters on deemed rates. Some larger gas sites also have a site-specific daily standing charge, and both are shown on your bill.

Can I switch supplier while I'm on deemed rates?

Yes. Deemed rates have no fixed term, so you can agree a contract with your current supplier or switch to another one. You'll stay on deemed rates until the switch goes through, which can take a few weeks.

Are deemed rates the same as out-of-contract rates?

Not always. Deemed rates apply when you use energy with no contract in place, such as after moving in, while out-of-contract rates apply when your contract ends without a new one. Some suppliers charge the same for both.

Sources

Energybench isn't connected with TotalEnergies. This page is based on TotalEnergies' own published information and Ofgem's rules.

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